Join Date: Jan 2009
A2 not responding. Please help
I'm hoping someone can help me with this. It seems that yesterday my Cowon A2 just stopped working. When I mean stopped working, I mean nothing works. No display, no indicator light, not even hearing the sound of the hdd spin up. I haven't dropped it (recently, like well within 6 months) and my battery, the last time I used it, ran for about 5 hours. I've had it for a while now, I think over 2 years and never had any hardware issues with it. Here is list of things I tried already to get it to work:
Pushing the power button,
Pushing the power button and reset button together,
Pushing the power button and the joystick together,
Pushing the reset button,
Pushing the reset button and the joystick together,
I've tried all of the above with the adapter or the usb cable plugged in LCD, AV out, and Hold modes.
So far I haven't gotten it to turn on. The biggest issue is that there are files on it that I needed, which i don't have backups for. (Actually, the A2 was suppose to be the backup, talk about irony) If anyone knows if there is away to just access my files so I can back them up, I would really appreciate it.
Join Date: Nov 2007
If you can't get it to work again (and assuming that your drive is still good), here's how to remove the hard drive and access your files:
1.) On the back of the player, there's a little rubber "foot" on each of the (four) corners. Lift each of those little feet up and turn them to expose the screws that are underneath them.
2.) Remove the (four) screws holding the back cover on. Carefully (and slowly) lift up the cover and unplug the battery (that'll be glued to the underside) from the motherboard. Once the battery is unplugged from the motherboard, set the cover aside.*
*at this point I suppose you can try leaving it unplugged for a while and then plugging it back in to see if your player will turn back on (via the power button, reset button, etc.). If it won't, proceed with removing the hard drive.
3.) Unplug the hard drive from the player and set it aside.
4.) Get yourself an external enclosure for a 1.8" (TOSHIBA) drive and install your (A2) hard drive in it. Connect the enclosure to your pc via the included usb cable. Once connected, it will show up as a mass storage device. You will now be able to access all of your files.
Below is a link to the type of enclosure that you need for your drive. Now, with most of these types of enclosures you'll need to figure out which side of the hard drive faces up because it will plug in both ways. If you go with the one at the link below though, I can tell you for sure that the sticker side (of the hard drive) faces up because I happen to own one of those exact enclosures.
1.8" TOSHIBA hard drive enclosure: